This online welcome pack gives you everything you need to know about any event services you – or your contractor – might have booked from Excel, including Wi-Fi, hardwired internet, catering, cleaning, waste and piped services.
Whether you’re here for a day or the full show, we want your experience to be smooth, successful and sustainable.
Use the menu below to explore key information, or scroll for quick tips and contact details if you need assistance during the event.
After a busy day, unwind just five minutes away at the Entourage Bar, part of London’s most glamorous immersive experience, FAME*FACTORY. No ticket needed! Our bar is open to the public.
Sip on classic cocktails, crisp wines, or a glass of fizz and soak up the buzz of a place where everyone feels like a VIP. Prefer something softer? We’ve got mocktails, coffee, tea, and soft drinks too.
Whether you’re networking over a negroni, celebrating a deal, or simply taking a moment to relax, the Entourage Bar is your backstage pass to the good life.
Great drinks, great atmosphere and the perfect place to unwind after a busy day. Enjoy craft beers on tap, premium wines and classic cocktails with a contemporary twist. For those preferring something lighter, our mocktails and soft drinks offer all the flavour without the alcohol.
And because every good drink deserves good food, our menu is packed with street food favourites – from flavourful chicken wings to juicy burgers – ideal for sharing with friends or colleagues as you take in the vibrant Waterfront setting.
Opening hours: 11:00–19:00 (kitchen open between 12:00 and 18:30).
Step into the heart of everyone’s favourite TV show, at the UK flagship of The FRIENDS™ Experience.
The FRIENDS™ Experience: The One in London is a taste of New York City, and never-before-seen activations including “London, baby!” and FRIENDS™ Station.
ELVIS EVOLUTION is a brand new, immersive experience, celebrating the life and work of Elvis Presley. Combining cutting-edge digital technology, live actors and musicians, mind-blowing multimedia and heart-pounding music, ELVIS EVOLUTION lets you relive the King's iconic moments, from the unique perspective of Elvis' childhood friend, Sam Bell.
LIVE THE LIFE OF A CELEBRITY*
*for 60 unforgettable minutes.
London’s hottest new immersive experience from the team behind The Oscars.
A high-octane joyride through your own fame fantasy, FAME*FACTORY throws open the doors on the surreal life of the staggeringly famous and lets you take the wheel. Our adoring cast of agents, directors, fans and paparazzi are waiting to propel you into the fame stratosphere across 11 spectacular sets.
Are you ready to play Squid Game in real life?
Squid Game The Experience is coming to London! Battle through five intense games including Red Light Green Light and Chairs And don't forget to enjoy a Korean-inspired Night Market, plus exclusive merch. Whether you're a Squid Game fan or simply looking for unique activities in London, this is one of the best things to do in London this year. Gather your team and take part in one of the best group activities in London. The immersive experience offers a rare chance to test your skill, luck, and nerve.
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