These terms and conditions apply to the use of the Car Park at Excel London. By entering and parking your vehicle in the Car Park, you agree to be bound by these terms and conditions. Failure to comply with these terms and conditions may result in penalties, fines, or the removal of your vehicle from the Car Park in accordance with applicable laws and regulations.
In these terms and conditions:
a. “Car Park” means the car park situated below the venue (“Excel London”);
b. “Us” “We” and “Our” means London International Exhibition Centre Plc (trading as Excel London), a company registered in England and Wales under company number 03458317 and with its registered office at Excel London Management Office, Warehouse K, One Western Gateway, London, E16 1XL;
c. “Vehicle” means the vehicle which enters the Car Park and includes any mechanical device on wheels or tracks, its equipment, and accessories; and
d. “You” and “Your” means a person who has accepted these terms and conditions by entering and parking a vehicle in the Car Park.
We shall not be liable for any loss, damage, theft of vehicles or any personal belongings left within the vehicles, unless such damage has resulted from our wilful negligence or misconduct. Parking your vehicle in the Car Park is at your own risk and we do not guarantee the security of your vehicle and/or its contents.
In no event shall we be held liable for any indirect, consequential or special losses or damage arising under or in connection with these terms and conditions.
Nothing in these terms and conditions shall limit or exclude our liability for:
• death or personal injury caused by our negligence, or the negligence of our employees, agents, or subcontractors;
• fraud or fraudulent misrepresentation; or
• any other liability which cannot be limited or excluded by applicable law.
Public car parks, including this Car Park, are accessible to everyone. As such, we cannot guarantee that individuals will not enter the Car Park and cause damage to property or engage in criminal behaviour.
The Car Park operates on a ticketless system with Automated Number Plate Recognition (ANPR). Cameras are installed at both the entrance and exit of the Car Park, and automatically log the number plate of vehicles on entry and exit. This information is used to determine the length of stay, pre-booking status, and relevant parking charges payable.
If the ANPR system is unable to automatically read a number plate, you will be issued a paper ticket at the entry barrier.
If you fail to produce your ticket on departure, you will be charged at the full 24-hourly rate for each 24-hour period or part thereof of the duration your vehicle has been in the Car Park. No refund will be made for any parking charges paid in respect of a lost ticket.
This is a paid Car Park which is card only (no cash is accepted). Parking is charged at £25.00 per day, per vehicle, per entry. Parking charges must be paid in accordance with the applicable rate at various payment stations within the Car Park.
Parking within this car park can be pre-booked online via our website. You will ensure that all details provided as part of any pre-booking are correct prior to entering the car park. Any incorrect details provided may result in delay in access or exit, or increased charges, for which we accept no liability.
Pre-booked parking can be cancelled up to two hours prior to your booked arrival time, with a refund provided.
Failure to pay the parking charges shall be considered a breach of these terms and conditions, and legal action will be taken to recover the outstanding parking charges and associated costs.
We also reserve the right to refuse entry to the Car Park to any vehicle with a history of unpaid parking charges until the outstanding balance is settled.
No complimentary Blue Badge parking is offered.
You must comply with all posted signs, markings, speed limit and instructions within the Car Park, and must not obstruct the flow of traffic. You must not under any circumstances exit the Car Park by walking under a vehicle exit barrier.
You must only park your vehicles within the marked lines in designated parking spaces. You must not park your vehicle in a bay designated for a specific purpose or blue badge holders if you do not have prior permission, or the necessary documentation to do so. We reserve the right to request and inspect blue badges at any time. Failure to comply with this will result in charges and fines.
Smoking, littering, and any form of illegal activity are strictly prohibited within the Car Park.
You shall be liable to pay for any damage caused by you to any equipment or property owned by us within the Car Park, and legal action will be taken against you to recover damages and associated costs.
We reserve the right to move vehicles within the Car Park if we deem it necessary to do so by using whatever method we consider reasonable and appropriate. Further, we reserve the right to remove any vehicle from the Car Park if we consider it reasonable and necessary for safety to persons, other health and safety reasons, emergencies, prevention of
obstruction, and if we consider removal is required or for the more efficient arrangement of our parking facilities at the Car Park for an efficient operation of the Car Park.
You are not permitted to engage in any sale or disposal of vehicles within the Car Park.
Vehicles left in the Car Park for an extended period without prior arrangement may be deemed abandoned and may be towed and impounded. We reserve the right to sell any vehicle which we reasonably consider having been abandoned in the Car Park.
By entering our Car Park, you agree that we may collect your data for effective operational purposes. Your data may also be used for crime prevention and security purposes.
We reserve the right to refuse entry or admission to any vehicle into the Car Park if we consider it reasonable and necessary to do so.
Nothing in these terms and conditions shall take away or modify any of your statutory rights or entitlements.
By pre-booking your vehicle, or entering the Car Park, you agree that we will collect personal data (e.g. vehicle registration number) for effective operational purposes including, but not limited to access control and/or dispute resolution. This data will not be used for another other purpose.
These terms and conditions are governed by and shall be construed in accordance with English Law and any claims which may arise out of, under, or in connection to these terms and conditions are subject to the exclusive jurisdiction of the English Courts.
If any provisions of the terms and conditions (or any part of any provision) are found by any court or other authority of competent jurisdiction to be invalid, illegal, or unenforceable, that provision or part-provision shall, to the extent required, be deemed not to form part of these terms and conditions, and the validity and enforceability of all other provisions of these terms and conditions shall not be affected.
No provision in these terms and conditions is intended to confer any benefit or right upon any third parties, and no person is or is intended to be a third-party beneficiary of any of the provisions in these terms and conditions.
These terms may be amended by us at any time.
If you have any questions, please contact us parkingonline@excel.london. For lost tickets, please contact the control room via the Payment Machines.
