Hotel & Resort Innovation Expo

In an industry where guest experience is everything, standing still is not an option.

Hotel & Resort Innovation Expo 2025 returns this September, offering a dedicated space for hotel and accommodation professionals to explore new ways to elevate their offering, drive profitability, and meet the evolving demands of today’s travellers.

From boutique hotels to international resort groups, the event attracts senior leaders, asset managers, and operators looking to enhance every aspect of the guest journey,  from booking through to check-out. Whether you're investing in refurbishment, refining your service model, adopting more sustainable practices, or rolling out new tech, this is where the sector comes to explore what’s next.

The exhibition features leading suppliers across interior design, operations, sustainability, amenities, and property technology, all selected to support both independent hoteliers and multi-site groups. Alongside the show floor, a carefully curated speaker programme delivers strategic insight across investment, branding, guest trends, and the commercial realities of hospitality in 2025.

With competition increasing across all market tiers, and customer expectations set by lifestyle brands, digital-first booking platforms, and global travel trends,  it’s never been more important to keep pace. Hotel & Resort Innovation Expo is about connecting ambition with action, offering inspiration backed by real-world solutions.

Running as part of the Hospitality B2B Portfolio, the event also gives visitors access to co-located shows focused on technology, sustainability, and operational innovation, making it a valuable visit for anyone shaping the future of accommodation.

Register here now!

Opening dates and times
Tuesday 30th September: 10.00am-4.00pm
Wednesday 1st October: 10.00am-4.00pm

Getting here
Custom House (Elizabeth line and DLR)
West entrance

Driving to Excel
Please note the road running across the campus, Sandstone Lane and Seagull Lane, is closed. Access to the car park under the venue and the lorryway for deliveries is only via Royal Victoria Dock Road or the A112. Click here for more information.